Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. All materials are included with the shipping cost. Payment for shipping will be collected with the purchase.
Returns / Refunds / Exchanges
Please review our Refund Policy for details.
Dispatch Time
Starting July 2025, we will ship within 1-2 business days. Once the item leaves our warehouse, the speed in which the carrier delivers your item depends on the option chosen at checkout. We cannot guarantee exact delivery time, so please keep that in mind.
Our business operations are closed on national holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched. Please notify us at service@corletoindustries.com.
Delivery Time Exceeded
If delivery time has exceeded the expected time, please contact us at service@corletoindustries.com so that we can conduct an investigation.
Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
Duties & Taxes
Sales Tax: For domestic orders, sales tax has not been applied to the price of the goods as displayed on the website. If we are legally obligated to charge sales tax for your state, it will appear on checkout.
Import Duties & Taxes: Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and Corleto Industries LLC encourages you to be aware of these potential costs before placing an order with us.
Process for Item Lost In Transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
Shipping Locations
We ship to all 50 states and all territories in the USA. We can also ship to PO boxes and military addresses. We ship international as well. However, we CANNOT under any circumstance ship to the following countries pursuant to the Export Administration Regulations:
- Cuba (BIS)
- Iran (OFAC)
- North Korea (BIS)
- Sudan (OFAC)
- Syria (BIS)
- Lebanon (OFAC)
- Libya (OFAC)
- Somalia (OFAC)
Customer Service
For all customer service inquiries, please email us at service@corletoindustries.com
Please occasionally check back on this policy for any changes which may be relevant.